Holidays: Closed unless booking calendar implies otherwise.
SALT LAKE CITY - 715 E S 3900 S, Suite 205A, SLC, UT 84107
WEST VALLEY - Private address (received when appointment is scheduled)
A credit/debit card and full payment is required to schedule appointment. Payments are not accepted in any other form. If the desired appointment time is not available, please text during business hours for assistance (801-937-4444). If you call and leave a voice message, someone will return your call within 24 hours. We do not answer calls while servicing clients.
If you must cancel or reschedule please do so 6 business hours before your appointment time or you will be charged a $30 cancellation fee. We understand things come up and there may be some kind of inconvenience. However, please kindly let us know as soon as possible to avoid a cancellation fee.
No-shows will be billed for the full (100%) amount for the appointment.
Customer satisfaction is the most important thing to us! For any reason you are unhappy with the results, please contact us within 3 days to schedule an appointment to fix any issues you are having with your lash extensions. Due to the nature of the adhesive's curing process and the application technique, any issues with premature lash loss due to product or application error is discovered within 48-72 hours following the appointment. After that time frame, the lash artist has no control over the factors that contribute to early loss of extensions. Clients who choose to come into their appointment with makeup, moisturizers, serums, sunscreens or any other products that will interfere with the bonding process will not be able to claim a free fix. If you experience an allergy/reaction, we will remove them free of charge within 48 hours. However, we do not offer refunds.
For the safety of your children and as a courtesy to other clients we ask that you make child care arrangements before your appointment. Please understand this is for your safety and the safety of your children. We want to provide the most enjoyable and relaxing experience for everyone.